We had a very unpleasant morning before arrival with our phones stolen on the bus, unpolite tuktuk-drivers among other things.
La Villa Coloniale was VERY helpful and kind to us upon arrival, gave us phones for lending and we found out the tuk-tuk with the hotel was free inside Siem Reap city! And also reasonable prices for tours at Angkor Wat.
The hotel itself was lovely, nice rooms, good pool, very good breakfast, massages, extremely serviceminded personel. The surroundings are calm, quiet and relaxing - no honking cars or partying within hearing range. The beds are somewhat hard but that's how it is in southeastern Asia, we had just as hard beds at all the other hotels we visited in Cambodia - no matter pricerange. This is beyond belief the most priceworthy hotel I've ever stayed at.