When I checked in late in the evening, someone else was in the room, giving us both a terrible fright. Had to call the afterhours number then knock back on the door again to check what name the other people were booked under. They were in the wrong room. Unsure how this happened as I had the correct door code, was told perhaps the cleaner let them in.
It was very embarrassing for me even though I had not done anything wrong. I ended up taking the room they should have had, but felt quite unsettled the whole night as I was worried someone might barge in on me!
Breakfast was very basic and the room was cramped without any space between the tables. Of course the people I'd walked in on last night came down at the same time and I was too mortified to stay for breakfast with them sitting right next to me.
The property is lovely and the room was pleasant and clean, but it was not a very nice experience I'm sorry to say. The manager person was apologetic but there was no offer of compensation for the mistake, which would have been appreciated.