Tideline Ocean Resort and Spa

Past it’s prime

To be fair , our stay was tainted by a gas outage the day we arrived so no hot water and no cooked food in the restaurants. This was resolved the next day. That being said - I feel this place is past it’s prime and needs a serious face lift to fit in with the surrounding properties. Peeling paint , running toilet, uncomfortable furniture in the room. Once back in running order the restaurant was very nice; great breakfasts and views were beautiful. Staff was nice and very accommodating.

John, Familienurlaub (1 Nacht), 23. Feb.. 2021

Authentische Hotels.com-Gästebewertung

Nice but needs work

Hotel was nice enough; a little worn and dated in some areas. The room smelled musty. The first day there the hot water boiler broke, so didn’t have hot water for a bit. The phone in the room would just randomly go on speaker mode and start dialing numbers so I unplugged it. The food at Brandon’s is good enough. Pool area was really nice. I think this hotel is doing a good job overall given the Covid situation. It’s definitely overpriced though.

Urlaub mit Freunden (4 Nächte), 23. Feb.. 2021

Authentische Hotels.com-Gästebewertung

I will not repeat. Understaffed and overpriced!

I have to say for the price we paid it should’ve been way better service. They are understaffed l. There was no room service and no maid service until the 3rd day of stay. We ordered food and 20min later called our room to tell us they couldn’t fulfill our order until dinner time. Unfortunately I will not repeat my stay there again. It’s too bad cause beautiful location right on the beach! I give this hotel 2 stars

Michael, Familienurlaub (2 Nächte), 19. Feb.. 2021

Authentische Hotels.com-Gästebewertung

Was great

nariman, Familienurlaub (1 Nacht), 14. Feb.. 2021

Authentische Hotels.com-Gästebewertung

High end prices for a medium end facility!

The dining was disappointing. The service was extremely slow. It seems they are trying to be an elegant style restaurant, with a casual menu and very slow service. They say everything is custom prepared, but that is not efficient for pool/beachside dining. They never gave me the promised bottle of wine, despite several requests. This property is in a beautiful setting and has lots of potential. They just need to get it together to justify the high prices!

Reise (2 Nächte), 13. Feb.. 2021

Authentische Hotels.com-Gästebewertung

Idling Te

I was very surprised by the condition of the rooms. I had booked a king suite with private balcony for 3 nights. The first night its use was unavailable due to a plumbing issue. When I was able to get the room I found that its location was great, the condition of the room was poor. They had a limited number of outlets and the Tv wouldn't Chromecast.

Mark, Reise (3 Nächte), 29. Jan.. 2021

Authentische Hotels.com-Gästebewertung

Do not stay!!

Pay the extra $100 to stay somewhere else! Best advice i can give everyone. Ive been here for 4 nights and its supposedly pet friendly and on the last hour of my stay, they tell us no dogs allowed on the beach and they should inform the several dog owners there the same!! No curtains in the rooms, doors slam shut so you hear every guests room slam so it was hard to get any sleep. The phones in the rooms dont work and outlets are out of date and needs to get fixed. Paid extra for ocean view and i got to stare at the condos next door. Toilets barely flush!! Older lady at the front desk is very rude.

Hue, Reise (4 Nächte), 28. Jan.. 2021

Authentische Hotels.com-Gästebewertung

Perfect getaway

It was all good. Great beach

Stacy, Reise (6 Nächte), 21. Jan.. 2021

Authentische Hotels.com-Gästebewertung

Hotel looking nothing like the pics

They do not keep up with hotel was leaking in the bathroom cust service was rude pictures do not look like the picturees online

German, Familienurlaub (1 Nacht), 31. Dez.. 2020

Authentische Hotels.com-Gästebewertung

We wish you luck Tideline but we wont be back.

I don’t typically give negative reviews for 1st time stays and given the pandemic and the many changes that hotels have endured this year to stay afloat, I gave the tideline every benefit of the doubt. I was sorely disappointed. We booked a room with a balcony and “ocean view” what we got was a palm tree literally growing over into the patio and a view the building next door. Room was dirty. I mean old and literally dirty. No room service or maid service we stayed for 4 nights with no option for linen changes or fresh towels. No beach service attendants. Broken room phone. Door lock mechanism for faulty and aggravating. Malfunctioning in room smoke detector waking us all hours of the night two days in a row and the solution was resolved on day three by DISCONNECTING IT COMPLETELY. Wow! The disheveled workers at the restaurant and bar tried very hard to provide good service, but the place was understaffed and they ran about trying to help the line of irate customers who were waiting for service. On our last night we sat at the bar with 6 other guest and commiserated sharing our similar experiences. We all agreed the rate was too high for the offering, we also agreed the location had potential and that the staff was doing all they could. We wish you luck Tideline but i doubt we’ll be back.

Ashley, Reise (4 Nächte), 26. Dez.. 2020

Authentische Hotels.com-Gästebewertung