2/10 Poor
Nov 18, 2024
Incompetent employees & not great room.
Horrible stay.
Room needed some repairs & cleaning. Cobwebs on ceiling, stains, broken items.
There was a small hole in the ceiling tile above the bath/shower. Hoping it wasn’t a camera.
Extremely noisy guests near me & door slamming from 1am-4am. Front desk not answering mainline. Called from room phone & busy signal.
Contacted Hotels.com & they somehow managed to contact front desk. Front desk then called me on phone, which was bad as I’m sure the neighboring guests heard me. Front desk asked me if I wanted to move to a different room! This place is a joke. Of course not what I was going to do at 3:30am so asked if they could talk to the other guests instead. They said they would. 30 mins later, at 4am still noise. & somehow managed to fall asleep.
I travel & stay in hotels about once a month. This was the worst experience.
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review