The hotel is new and clean, and service is friendly and helpful. The front desk was responsive. However, for $225 per night in Binghamton, NY (!! this isn't NYC, or LA, or Paris, or London, etc.) would it be unreasonable to expect rooms to have a dresser to store clothes, a closet (rather than just hooks on the wall), an ice machine on the floor (rather than having to go downstairs at night), and a room safe to store valuables? Clearly a lot of money has been put into a nice lobby and a decent breakfast and lots of witty signs and slogans up all over the place, but at the expense of some basic room comforts. Were this a $100/night budget hotel, I'd not complain about these omissions, but this is not a great value for the money.