Ramada by Wyndham Lebanon

We were traveling from Virginia to Texas. There was a car accident and we were stuck on i40 for 1.5 house. We called hotel front desk to let them know we will be late for our check in and clerk told us he cannot find our reservation number by name or number. He said , " just come over anyways, we will find something. " We end up getting hotel in nearby city because it was already 11pm. We got charged for reservation in this hotel even after he told us he couldn't find us in the system?

Make sure your ac is working before you unpack all your things. Room was a non-smoking room,but had a funny smell to it. Hotel did move us to another room upon complaining about the ac. However the 2nd room wasn't but better,but at least we were not sweating anymore. Beds are hard. Do not expect a nice comfy fluffy bed.Expect a bed. Thought for the price i paid ,the room would have had cold ac and at least a comfortable bed.

Don’t let the Wyndham fool you. The hotel is in poor shape and old.

I will give a COVID safety review. It is a motel style so you walk directly into your room, no hallway. They have a window to check in so you do t need to go inside. The rooms are comfortable and clean and the outdoor pool is lovely. BUT in the morning I did pop inside to get coffee and the staff were not wearing masks! This is my only complaint.

It was a good value. Pretty good no frills stay.

No complaints other than at 2:30 AM on Sunday morning a guest next door was pounding long and hard on the door and girlfriend/wife whomever would not let him in. He was banging so hard our door was vibrating! This went on for a good 15-20 minutes before my husband opened our door and asked him to stop that he was waking everyone up to which the guy began cursing and immediately resumed his pounding!! We called the front desk and was told they couldn’t do anything about it, to call 911 which we did. The police responded and took the guy away in handcuffs. Thankfully that was end of that but management should have called 911. Not the guests! The guest well being should be top priority!! I was very disappointed in their response to this matter!

The bed was amazing! Great location! Quiet and staff was very polite and friendly. Watch the lock on the bathroom door, because you can get locked out very easily.

Very good

.................................................................

I loved the Lebanon area; convenient to main hwy and event I attended. Quiet hotel with excellent, accomodating staff and generous breakfast bar. My room was clean, weight room was a plus; coffee maker, WiFi and refridge worked well. No hassles; no complaints. Great value. I'd definitely stay here again!