I had booked a room with a hot tub as depicted in the photographs of the room on the website. After days of physical exertion, it was the one thing I was looking forward to. The front desk clerk was not too communicative (probably a bit of a language barrier) but was able to do the check-in.
When we arrived in the room, it did not have a hot tub, but rather the space where the hot tub was. I did not want to fight it so we just took what was offered.
The room was not dirty, but I can see where no deep cleaning took place in a long time - dirty vent covers, dust build up in corners, and rust on chrome bathroom fixtures.
The room had a good refrigerator and TV. The bed and pillows were fine. Linens appeared to be clean.
It looked like a property that had some renovations, but the job was only partly done. lots of evidence of old paint and slapdash touch up.