2/10 – Mangelhaft
19. November 2024
Online Pictures Different From Acutal Place
Check in is at 3pm and NO earlier. We arrived at 2:05pm and asked if we could check in early, we were told no and went to get something to eat. Came back at 2:48pm and was again turned away and told come back in 12 minutes. Yes, 12 minutes. Sat in my car, came back in at 3:02 pm and was finally able to check in. After getting the key, our luggage and finding our room on the second floor. The hallway smelled of cigarette smoke, even though no smoking signs posted everywhere. Found our room and opened the door only to find trash everywhere, multiple beer bottles spread throughout the room and dirty clothes laying on the door, clearly this room was still occupied. Immediately closed the door and headed back to the front desk. Informed the desk clerk what I just saw and no apology was given. Was handed a new key, now on the 3rd floor. Right out of the elevator, patched drywall, not painted to match the red on the walls. Piles of swept dirt and trash in the corner of hallway. Hallway carpet stained in multiple areas. Room was run down, old broken furniture, peeling counter tops and dirty fridge. The sheets and pillowcases were stained. I ended up going to Costco and buying pillows and a blanket to use on the bed. I'm not a picky person and never leave reviews but this place was one surprise after another. DO NOT RECOMMEND
Beth
Beth, Familienurlaub (2 Nächte)
Von Hotels.com geprüfte Gästebewertung
