I selected a property that had a elevator to all floors , but the savoy only has a elevator to 3 floors the 4th is only accessible by 3 flights of stairs , having walking difficulties made it hard , and the hotel was fully booked, so i could not be moved to a lower floor.
The savoy only has one lift ,that only holds 2 people, meaning you had to wait sometimes for a while to get up or down .
Our towel rail was hanging off the wall , the tv lost reception every time you moved on the bed .
The pillows were very lumpy , meaning lack of sleep .