Upon check-in, we were told that the room I had asked for was not available and they did not have handicapped rooms, I asked for a walk in shower because I had hip surgery . I had also asked for a suite with a sofa, Rashsa, said they didn't have any rooms like that, website says they do. Was given a room 314 top floor, no towels. Coffee pot wasn't working, toaster out of order, no cups,no plates,no silverware, roaches running in the cabinets, ice maker didn't work , THEY GAVE US AN ICE TRAY ,said that's the best they could do. Bathroom had black hair everywhere, I used my dawn dishwash to clean the tub and sink. BEDS WERE VERY OLD, THEY SQUEAK everytime you moved. Metal rusty squeeks. People hanging around smoking pot all night.