Staybridge Suites Columbia

Was in Columbia for a Mizzou basketball game. Convenient to the arena. Pool was warm and hot tub was nice; some paint chipping here and there. Renovations have helped this hotel. The room was very spacious; could have used some more decor on the wall in the room as it was very blank w such a large space. Breakfast was good and was open til 1030 am on the weekends. Checkout at noon gave us time to swim before checking out.

Charged twice on my debit card, told without a care that it would take 3-7 days for a refund to show up on my card. Entirely their mistake, as though I had pre-paid online and provided my card for “incidentals,” the manager called us back down after we were in our room, and she said that the trainee had forgotten to run the card for incidentals. She then ran another charge on our card for the night’s stay instead of a deposit for incidentals, as she had claimed. I noticed the charge on our bank statement and called for a refund. The gentleman that answered the phone was unapologetic, and though he said I would get an email receipt of the refund, I did not.

I stayed at the Staybridge Suites while I was doing my online midterms because my house was being worked on and I needed a space away to focus. I was so pleasantly surprised by my stay. The staff were all so friendly, the suite was updated, clean, and the kitchen had everything I needed. The dinner and breakfast offered was a really nice touch. The bed was so comfortable and you had a choice of either soft or firm pillows. I’d say the only thing that wasn’t up to par was the tv channels. Maybe it was just my room, but there was no guide option, just had to flip through the few channels they had. But they also had DVD players and DVD’s you could check out. I would absolutely stay again. It was one of the best experiences I have had at a hotel- and very reasonably priced.

We had never stayed at a Staybridge property before and were pleasantly surprised. The staff was friendly and helpful the property was clean and beautiful and the breakfast was outstanding.

Stains on pillowcases, old heating units which did not work right, thermostat controls broken, window in bedroom wouldn't close completely so it let in cold air and sounds of traffic. We usually love staying at Staybridge but this one was shabby and run down. I would not stay at this one again!