We have stayed at this location for the last 4-5 years, a layover midway to our final destination. It was a basic place to stay (i.e. inexpensive) that allowed dogs and was 10 minutes from the turnpike. We appreciated that it was a simple night's lodging at a reasonable price after a long day's drive--our expectations were a clean, safe room/s with AC and plumbing that worked well.
July 2024 marks the last time we'll be staying here.
Quick summary:
1) Requested adjoining rooms (both when reservation was made and followed up by a phone call the same day) was not fulfilled. At check-in I was told that I should have called again a few days before our arrival date to remind them and confirm the request. (so it's my fault)
2) Side exit door to north parking lot was always propped open with a stone, the keycard security system did not function. Major safety issue.
3) Toilet continued to run water (loudly) for 10 minutes after flushing.
4) Bathroom in one room (we had paid for two) had not been cleaned--dirty towels on the floor, quite a gross mess. We got a different room.
5) Not enough towels in the bathroom for two adults.
6) Smell from cigarette smoke permeated the room, even worse in the steamy, humid hallway.
7) Wall mounted hair dryer unit was on the bathroom counter.
8) "Free Breakfast" was abysmal-they used to have yogurt..no more.
A cheap place for a night, 1-2 small issues are no big deal, but dirty rooms, basic plumbing/key entry, stale smoke...nope.