Holiday Inn Resort Catalina Island

Employees were friendly.

The hotel is not right on the shore, but that may be a good thing. It was very peaceful and relaxing. The hotel provides shuttle service to and from the boat launch area and downtown on a frequent basis, depending upon demand. No complaints.

Check-in was easy and we were even able to check in early because there was a room available (we arrived at 9:00). Transportation to and from the hotel and downtown was consistent, free, and couldn't have been easier (in case you opted out of the 10-15 minute walk). All of the staff were very friendly and helpful, and the resort had board games, a restaurant, pool/jaccuzi, and spa. The room was clean and comfortable, and the resort was well maintained. I would definitely stay here again.

The staff alone made the stay worth while especially Alex who was very welcoming, friendly, and informative. The evening shuttle driver was great too. He took us into town even though he had just punched out for his lunch. The hotel was ok overall but needs more attention to detail in a few areas. I was not able to sleep because we were in room 409 which is directly over the lobby, near the elevator, and right where guest congregate to wait for the hotel shuttle. If it wasn’t the sound of constant talking and laughter outside, it was the sound of the loud tv in the lobby, or golf carts driving by keeping me awake. Room 409 should probably be used for storage because I can’t imagine anyone who is a light sleeper being able to rest there. The pool and jacuzzi were not clean. My 17 year old refused to go in the water. Our room was tidy but there were stains on the upholstered side rails of the bed. we would stay here again with some minor improvements but no where near room 409.

Great pool. Nice rooms. Good service. Restaurant was closed for renovations. Wish we knew that in advance. Really loud guests that woke us up between 930pm and 10pm.