Westgate Historic Williamsburg Resort

Couldn’t ask for more!!

So many hotel choices in W-burg was hard to know which to pick. Lucky we choose this one. Room had separate sleeping quarters for Mom & Dad; kiddos on pullout. Each had own TV…big plus at bedtime. A/C didn’t work, but QUICK response to replace fuse and all good! That’s the best you can ask from any hotel experience, as stuff happens everywhere and cannot be predicted. Location superb for food options and access to CW visitor center. Parking close & easy & free. Resort activities for kids. Pool is Open and heated. Quiet….I never heard another guest during our 2 nights there 12/29 & 12/30 but parking lot almost full each AM. I’d return.

Karen, Familienurlaub (2 Nächte), 29. Dez.. 2021

Authentische Hotels.com-Gästebewertung

The website and hotel blame each other.

Everything was set up to be good. The location is excellent the facilities are nice but when we checked in we were told we had to pay an additional hundred dollars for a pet fee. Please see my picture below how the cost is never mentioned in their ataglance section about pets. Pepsi is the price of an additional room. The hotel front desk lamely said They are aware of the issue and they’re trying to fix it on their end but there was nothing that can be done. The website blame the hotel and the hotel blame the website and nothing was done to resolve anything. You need to be a forensic detective to find the disclosure of the fee in the fine print berries for pages from the front.

Mark, Reise (1 Nacht), 23. Dez.. 2021

Authentische Hotels.com-Gästebewertung

Dissapointed

Very noisy in adjoining room. Small room. Extra charge for pet not disclosed on Hotels.com. No one to contact for resolution. Hotel said they had other complaints regarding this issue in the past. Not using Hotels.com for further travel.

Reise (2 Nächte), 22. Dez.. 2021

Authentische Hotels.com-Gästebewertung

Clean but small

I stayed in one of the guest house cottages with a king size bed and paid more than I had really hoped to but figured for a nice room it would be worth it in the end. I opened the door and was SHOCKED at what I had paid for. The room was clean but the bathroom and room itself was tiny. There was also NO airflow which was horrible at night. We actually kept our windows open all night just to make sure we weren’t roasting (but they didn’t have screens for them) so we also had to keep track of our valuables. The service at the property was honestly great but I wouldn’t pay to stay here again.

Kelly, Reise (2 Nächte), 17. Dez.. 2021

Authentische Hotels.com-Gästebewertung

Building in poor unclean condition

John, Urlaub mit Freunden (1 Nacht), 11. Nov.. 2021

Authentische Hotels.com-Gästebewertung

Enjoyed The Weekend Get Away

The staff was friendly but we were not told that the daily cleaning service was no longer happening due to COVID. We were surprised when we returned to the hotel the second day and did not have clean towels and sheets. The pool was temporarily closed Saturday night due to an incident that required cleaning so we didn't get to use the pool but it looked really nice. We did get to play Mini Golf which was fun. The name of the hotel is a historic Williamsburg resort so we were not surprised by how old the structure was but there were giant cracks in the wall in the bathroom that seemed like could be fixed or patched easily. Overall we were pleased with the stay and if we come back would look to stay here again.

Jeff, Familienurlaub (2 Nächte), 15. Okt.. 2021

Authentische Hotels.com-Gästebewertung

Could have been worse, prob won't book here again

The receptionist was less than inviting at check in. When we got to our room, it was clean and comfortable, but at bit under maintained. The room is a colonial-inspired theme, but being relatively new furniture (not from 1600s!), it shouldn't feel like it's older than it is. The cold water didn't work in the jacuzzi tub. We didn't use the kitchen, but it seemed well stocked with dishes and supplies had we wished to.

Reise (2 Nächte), 1. Okt.. 2021

Authentische Hotels.com-Gästebewertung

Would definitely stay again

The staff at the westgate was kind and courteous. They helped us out with any question that we had and took great care of the resort. Our room was so clean and spacious that we were shocked. I would definitely stay here again. Our villa was an amazing place that felt like home.

William, Reise (2 Nächte), 24. Sep.. 2021

Authentische Hotels.com-Gästebewertung

Nice surprise

The Hotel is divided into older motel type buildings and a newer area. We stayed in the older area. It was comfortable and clean but older. The heated pool and spa was a nice surprise still being opened in mid September. They were quick to respond to our towel request.

Regina, Familienurlaub (2 Nächte), 24. Sep.. 2021

Authentische Hotels.com-Gästebewertung

The location is great for William and Mary parents and I do intend to come back each time I visit. It's a really nice place, a good value and the historical theme of the rooms is really fun. My only quibble is that I didn't see recycle bins anywhere.

Lauren, Reise (2 Nächte), 24. Sep.. 2021

Authentische Orbitz-Gästebewertung