The front desk staff was absolutely wonderful and attentive. The hotelâs proximity to downtown Newport was perfect. However even with recent renovations done, curtains were ripped and other things just looked âtiredâ. Also, the housekeeping department left much to be desired. We paid for a 2 bdrm suite (over $1400 for 3 nights OFF SEASON) and although beds were made daily and towels replaced, they never replenished the coffee supplies, bottled water, and never vacuumed the room. The washing machine didnât work either which we found out the hard way the night before checkout, when the water didnât drain. When we checked out the front desk staff felt awful and asked why we didnât say anything sooner, but we didnât want to make a stink. At least they have some knowledge for the next guest to make their stay better. Also, be warned! Their version of a continental breakfast was horrible!!!! Stale pastry, watered down juices, some apples & clementines for fruit and store bought style bagels. Not even a hard boiled egg to be found. Iâve had better continental breakfasts or lower end chain hotels! They should simple keep it to coffee and tea and not claim any kind of breakfast. Lastly, the road noise is horrendous so if youâre looking for a quiet stay, this is not a good choice.