Super 8 by Wyndham Springfield/Eugene

Good

Super 8 website for this hotel says "free breakfast". Hotels.com says to check if breakfast is available. It's not. Their solution is to go to Denny's, say you're staying at the Super 8 and get a "discount." Check in is through a ticket-type window outside. The lobby is not open to guests. Room smelled of previous smoking though was a non-smoking room. Sign on the check-in window lists COVID restrictions. Housekeeping will not come in the room during the stay. If you need anything, call and it will be left outside your room. The walls did not provide the level of noise insulation found at other hotels.

Very old building. Service was average at the night drop service window. The lobby was not open due to COVID. The room was not thoroughly clean. Everything was in working order. I will not stay there again.

It was a great stay. Check in was easy. Room was on ground floor so that was a plus. Room itself was huge! However the bathroom was small. Not much counter space by the sink, and tub and toilet space was really small as well. There was no breakfast offerings, as stated in hotel description. So that was disappointing. Overall a nice room and would stay here again.

We had an end room which was very spacious but located next to the stairs where it sounded like people were purposely stomping up and down. The room above us had children that were allowed to run around so theres that. Our room was very clean and comfortable. The one thing that had me annoyed was, upon making my reservation it included breakfast. When we got there, there was a sign saying that breakfast would need to be ordered through dennys and they would give us a discount for staying at this location. We opted to hit up mcdonalds across the street. But all in all it was a great location for someone who needed to rest while traveling. One night stay is all i recommend. The price was a little steep imho.

The management team was pleasant and very helpful. The bed was excellent. The dog next door started whining, barking and scratching at the door at 0333 to around 0630 in the morning. Come to find out, the owners were not in the room. That made for a miserable night. The hotel ttied to rectify the situation but their hands were tied.

I understand issues with covid, however if you are not going to be cleaning and restocking my room daily I expect a discount. One of the main reasons for staying in a hotel is while you are out, your room is cleaned and things such as towel, coffee and so on are restocked while you are out of the room. I called the hotel twice before my visit and was never provided this information. To top that off the door to the hotel was left open every night so anyone could walk in. I have stayed at Super 8 every year for the last 6-7 year, this way by far the worst stay I have ever had.

The girl who checked me in was extremley rude to me.

Won’t waste my time