4/10 – Ziemlich gut
7. November 2024
Lacking in many ways.
Customer service is lacking. They are at the desk to check you in and that is a very small window of time. The bed was comfortable and sheets clean. The bathroom was clean. the ceiling had some kind of splatter on it as did the walls near the windows. The internet access was a joke. We were able to connect to the Wi-Fi and had a very good connection but the internet was slow, at best when it did work. Pictures would not load on Facebook and at times nothing would load. It was so poor that I couldn't even do a speed test. In my experience, it is likely that the router and access points were not configured correctly as I received an error message at one point that indicated an issue with the channel. I would have spoken to someone at the location to maybe help them out with this and inform them of the condition of the room we were issued but they were never around to talk to. This location, I am sure was a very nice place to stay at some point in the past but currently they lack in customer service and cleanliness.
William
William, Aufenthalt von 2 Nächten
Von Hotels.com geprüfte Gästebewertung