2/10
I stayed here for one night for work, having stayed in other oaks resorts, I thought I would be comfortable and refreshed for work. I know the hotel is in port Douglas so you can expect some insects but my room genuinely looked like it hadn’t been cleaned in weeks. They put me in a room on the side of the property that clearly hadn’t been refurbished. There were spiders and cobwebs in every corner of the room, an ant trap behind the kitchen sink, no draft blocker under the door so insects were just walking straight under the door (in a 4 star resort just put draft blocker tape under the front door). There were hundreds of ants eating dead Beatles on the kitchen floor but no ant spray or bug spray. But the final straw was there were ants in the BED!! For hours I just kept finding ants crawling on me in bed so I finally moved furniture around and right behind the bedside table was a hole in the wall with hundreds of ants just crawling the wall. I called reception and they had to move me at 12:30 in the morning, the middle of the night before I had work at 7 the next morning! The next room was one of the refurbished rooms so it was better, it had been cleaned in the last month. But yet again ants in the bed… same exact problem. Ants just crawling through the wall onto the bed. I stay in hotels for work all over QLD and NSW every week and this was one of the worse stays I’ve had. I’ve stayed in safari tents and camp sites that were cleaner and more comfortable.
Faye
Viaggio di lavoro di 1 notte