We were staying here for 7 nights, and had high hopes. The villa was enormous, the yard with pool and gazebo were excellent. The service we had at the reception and the restaurant were fantastic, everyone was so nice and made us really feel welcome. The only negative was one time we went to the lobby for a q, but he didn't understand anything, and didn't nearly speak English. They didn't clean our villa any day, and there was spider webs and some dirt there. We ordered food for room service once, and the tray with food were left on the table, and they never took it. It was all mould and green. Cleanliness were not good at all. I really liked the area, it was in a quiet place, but walking distance to atm's and market. If you want to go to a city, like Kuta, with malls and many restaurants, it only costs about 100k rupiahs.