Where to begin..we had the double room...Extremely Small, tiny room,no hangers(and I mean absolutely no hangers!!), no way to hang up a single jacket,had to be put on the bed or floor, cramped, a tiny table with a big vase, no room to put something on it, couldn’t even put my iPad on the table. Closet so small, I had to leave all my cloth in the suitcase.
Bathroom... towels had to be on top of the toilet, (that’s where room service left them) one towel hanger, 2 person couldn’t even hang up their towel, had to be left on the floor. The one towel hanger is over the toilet. No toilet paper holder, toilet paper had to be left on the floor. No space for hygiene products.
Air conditioning didn’t work, complaint, after 3 days we got a fan, also had to be on the floor.
No accommodations, no free water, no Coffeemaker (it is a 4 Star hotel, it should give you free water)
Second day we came back to the hotel, non off the 2 staff knew us, but immediately handed over our room key -“to us 2 strangers to them”(you only get one and have to leave it at the front desk)
We never stayed in the room, you can’t just lay back and relax it’s impossible.
We added breakfast, which isn’t included in this very high priced hotel, no choice of breakfast, every morning we got a small baguette,1 croissant, and 2 tiny pastries, no meat only Marmalade...!
Not sure how they got 4 Stars, felt like a super nice looking hostel. Never ever,not a nice experience:-/