Very clean property inside with professional touch. So do the management team, communication was great! Property is located in an alley with lots of drunks passed out/sleeping at the entry doors and party crews. Of course, those are not properties fault. But, you have to judge/choose it yourself and be safe in and out. Very noisy till midnight all thought out early morning. If you are a light sleeper, you have to put this into considerations. We stayed 3 nights and had 9am flight in the morning, but Metro Piccadilly Circus entrance was locked, don't know why, so we were not able to take metro lines close by to London Heathrow. Called taxi last minutes in order to not miss our flight check in time. We were told, because of this area, lots of homeless try to sleep inside metro, so it had to be closed at night and early morning, Don't know if this was the reason for that morning. Certainly wasn't convenient for us.