My stay at Hotel Kodo was initially marred by a leaking shower in our room upon check-in. However, the hotel staff, especially the manager, went above and beyond to rectify the situation. Despite not having alternative rooms available, they promptly fixed the leak while we dined at the hotel restaurant. Additionally, the manager graciously provided complimentary items from our meal. To top it off, the following day, we were upgraded to a larger room to compensate for the inconvenience. I commend the manager for their exceptional handling of the situation, turning what could have been a negative experience into a very positive one.