8/10 – Sehr gut
30. Dezember 2024
Great location and grounds, terrible check in.
Lovely place to stay. Room was large and very comfortable. Bed was comfortable. Check in was not so great. Arrived after 4pm and was told that our room was not ready yet. We had had a long day of driving and thought that as check in is 2pm that the room would be available. Was told that the hotel staff had had a big day but they should be able to get your room ready. Others also did not have their rooms ready either. Then was also told that they could see that we had ordered breakfast but that was not available either. They could provide a continental breakfast only. If you cannot provide breakfast it should not be an option when making the booking. We had received no communication from the hotel to advise that our room would not be ready and to arrive later. We ended up changing our room so that we could check in. Lovely grounds etc.. but the overall experience with chcek in would make me think about it before booking here again.
Kelly
Kelly, Aufenthalt von 1 Nacht
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