Am Service muss noch gearbeitet werden
Anlage schön. Ausblick sehr schön. Zimmer geräumig. Erreichbarkeit des Hotels schwierig, schlecht ausgeschildert. Wenig Parkplätze. Frühstück abwechslungsreich und üppig. Service, stets bemüht. Z.B. keine ausreichenden Handtücher im Zimmer. Auch nach Aufforderung nicht.
Christos, Familienurlaub (2 Nächte), 18. Aug.. 2018
Only disappointing part was the below par spa. It was dated and the treatments were poor.
Familienurlaub (4 Nächte), 24. Aug.. 2019
The Sivota Diamond Spa Resort is situated at the top of a very large steep hill and walking access into the port town is very difficult especially for us as were travelling with 2 pensioners and a 1 year old baby this meant we had to drive each day down to the port or use a local taxi. There was not enough parking spaces for the amount of guests with cars staying. Our in room facilities were non existent - no in room kettle, no coffee or tea making facilities and we had so much trouble to heat up baby milk and food. We were told that we personally had to leave our rooms and walk upto the kitchen where staff would heat these for us. We were also abruptly asked to leave the dining room at 10.30am so that staff could get on with their daily set up even though we were only finishing up our coffee. Speaking of which the only option for coffee was the instant Nescafe from a machine as the espresso machine was not turned on in the bar until after breakfast service at 10.30am. There are also 3 pool areas in this complex and yet not one of them was sectioned off for "adults only" thus meaning we were constantly listening to children shouting and dive bombing into the pools when at times all we wanted was relax and enjoy the surroundings. In our opinion this hotel relies purely on its "Diamond" title than providing anything close to a 5 star experience. The nightly rate is over priced for what you get. I would not stay here again
Chris, Familienurlaub (3 Nächte), 19. Aug.. 2019
The room we paid for was very big and well designed.In addition breakfast was awesome. However lack of parking space was unacceptable and it was an obstacle we wouldn't have to overcome.Overall the hotel was very good . I would recommend it despite the disadvantage.
Phil, Familienurlaub (4 Nächte), 12. Aug.. 2019
Like the cleanliness and the amenities.i did not like the behavior of the 2-3 persons of the staff.
Nick, Romantikurlaub (1 Nacht), 8. Aug.. 2019
Everything's was beautiful except to many stairs...
Reise (3 Nächte), 21. Aug.. 2018
A true 5* hotel
Near to the beach and the centre
Friendly staff and always willing to help in any way.
Food made with love and good selection of desserts
Beautiful breakfast with variatt
We will try to be back.
Alex, Reise (3 Nächte), 20. Aug.. 2018
This was great!
The resort is beautifully located, with amazing views over the gulf. The rooms and facilities were top. We didn't try the restaurant, but the snack bar by the pool was excellent. The staff made our stay even better. Super friendly and helpful. The spa was a very good experience as well.
JACOB, Romantikurlaub (2 Nächte), 12. Aug.. 2018
Georgios, Familienurlaub (1 Nacht), 27. Aug.. 2020
Not value for money
Unfortunately we are very dissatisfied with our stay at this hotel and that is due to a various amount of reasons, the service was unprofessional and the hotel does not provide a five star resort experience. First of all we had to wait 45 minutes after our check in to get the keys to our room without any logical explanation to why. The service staff at the pool area was inattentive (they didn’t notice us at all when we first came, it took us a good 30 minutes before we could order).
The service personnel yelled and made loud noises when clearing the breakfast area which is not the expected behavior for staff that work in a five star resort. The internet didn’t work at the hotel room at all.
All in all not value for money and we wouldn’t recommend staying there.
Urlaub mit Freunden (2 Nächte), 19. Aug.. 2020