8/10
The property was great! Location was conveniently located, clean and had a very comfortable king bed.
The only negative thing about our stay was the staff, specifically the front desk clerk upon check in. She was not friendly and seemed bothered by the fact that myself and other guest were checking in. Within 30 mins of our check in, I went back down to the desk to ask about something. I’m waiting for someone to come to the front…say hello a few times, knock on the glass window, no one comes out…then I walk around to the side of the desk so that I could look through the doorway behind the desk area… I see her ASLEEP back there!! I continued to knock on the glass a several more times while saying HELLO loudly before she came out to the desk.
While I don’t hold the hotel accountable for her actions, I do hope she gets proper training in hospitality etiquette if she continues on this career path.
Leslie
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