8/10 – Sehr gut
19. Februar 2025
Everything was excellent. Four star because of issues with prechecking. Hotels.com agreement was to pay at the property. Also they had my credit card information to charge if we don't canceled before allowable time.
They send me their bank information to transfer funds week before while we were traveling outside US.
Then they sartrd calling asking for OPT number.
My us credit card don't provide OPT.
They acted like they never had foreign citizen stay at their property. Afterfew phone calls. I told them I will provide valid credit card at chek in. I also called hotels.com. they instructed never transfer money. This was frustrating to deal with while traveling away from home. This was not expectrd from a 5 star property carging US $200+ per night.
After this everything went smooth when we checked in.
Beautiful property with excellent service.
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