8/10 Very Good
Jan 3, 2025
Marc's review
The stay was fine, upon our arrival our meeting was " fill in the form, follow the arrows to your room"
What I expected was " welcome to the royal, your room is on the third floor and arrows point out the way, do you require assistance with your bags"
The room was clean but the mirror was in the wrong place as there was no lights for makeup application.
The hotel is under refurbishment so allowance must be made.
One complaint is: we were the only guests and we went out and our room was not cleaned, we returned late in the evening looking forward to tea and biscuits, but were presented with an un made room. On check out we were told you should have said something but at 23:30 I'm sure no one would have been about. All we got was a 'sorry'.
Breakfast was ok but again microwave bacon is very crispy our second day we had poached eggs, strongly recommended.
Marc
Marc, 2-night trip
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