Hotel is brand new, the staff speaks either English or Japanese, good quality of service, really polite treatment from staff, Wifi available in rooms though connection is much faster at the lobby, beds are very comfortable, space in double bed room is enough for having two big luggages and two backpacks, perfectly fresh and clean room and toilet everyday, towels in perfect condition, temperature of the room was perfect, view from the room is breathtaking, toto fantastic magic toilets can be found, steam from the mirror magically goes away thanks to its inserted heating system, isolation from noise is quite good since it's really close from the train station, Family Mart is just two steps away from the hotel, shopping mall can be found at the other side of the station, nice buffet restaurant can be found at the 2nd floor (they only speak Japanese), other restaurants can be found next to the mall, distance from Kyoto JR station is about 15 minutes taking the rapid train. Overall experience in this hotel was amazing. For sure, we will return!