Stayed here to visit Manchester Christmas markets , great location, fantastic hotel. Parking and concierge is worth the hassle free nature, however Manchester driving seems to have collapsed with traffic so be aware.
Breakfast is as good as you could ask for as is dinner having enjoyed both. Staff at both dinner and breakfast were top quality with nothing they would not help with. By coincidence having met at check in, Breakfast and collecting our car at the end of the next day, it is clear that the GM Jenni is a very kind, intelligent and caring person that really wants everyone to have the perfect stay. Due to horrific weather during our stay I watched both Jenni and a gentleman on consierge give out their own personal umbrellas to guests.
While the hotel do give all guests umbrellas, they clearly ran out on the front desk and in the case I witnessed, some guests are either too thick or too entitled to realise they had one in the wardrobe.
Thank you too all the staff your hard work does not go until noticed and I wish Jenni and her team all the best for Christmas.
Ryan and Lauren x