Reception area on arrival is lovely and modern. But looks can be deceiving. Venture up the stairs and you step through a time warp into what can only be described as something akin to Fawlty Towers. The stairs and landing are out of the ark with dated carpets and yellowing anaglypta. The family room that greeted us was no better. Threadbare carpet in places, mattresses that clearly had not been changed in many a year. Lovely antique ceiling tiles and with an appealing brown frame!!! An avenging wooden window overlooked the incredibly noisy extract fan from the kitchens!! Next morning I asked to change rooms and the very friendly receptionist obliged and put us in a more modern room, which was a little more comfy due to the updated decor and fittings, however the same ceiling tiles were still a feature. The bathroom was still dated and still overlooking the extract fan, however the double glazing of this window helped to dull the drone, and the beds, whilst a little better, were still quite worn.
Breakfast was mediocre at best, and if, like us, you were not dining at night you are treated as second class citizens in the table provision, as you were reserved your breakfast table at dinner the previous evening.
Generally the hotel staff, give or take a few, were friendly and helpful. Hotel is right opposite the tram stop, so that was useful.
Needless to stay we won’t be back.