8/10 – Sehr gut
15. Januar 2025
Desk clerk severe issues
The hotel was ok. Clean, safe except for key card entrance was broke at back door by pool anyone could just walk in. When i went to check out the ckerk said the receipt has no charge..the receipt said zero. I asked to see manager clerk stated they come in a 7am. Really was worried about it i had my online booking receipt. As i turned away to get a small cup of orange juices, the clerk said real loud in front of other guests ..i said manager dont come in until 7am. I replied that i was going to get something to drink, then she started calling privilege white person. totaly lost t her mind and wouldn't let up. A barrage of racial slurs. I should seek legal representation she was not letting up until i actually wslked out. This was in front of other guests checking out. This employee is a definite liability anywhere she works. She needs to terminated. I will never stay there again and all my employees that come in for traning i usually direct them to this hotel, after this i will have none of our employees stay there. Most racist employee or person i have ever encountered
William
William, Geschäftsreise (1 Nacht)
Von Hotels.com geprüfte Gästebewertung
