Summerside Motel

No one arrived at desk to check us in even th6we had reservations. Called several numbers, waited 45min then went to another hotel.

Liked the location in regard to the event we were attending. Property is old with thin walls and we could hear people in the next room. Also, they left the bathroom fan running all night which was loud and very annoying.

Back from the road but not private .not enough outdoor chairs Carpet needed Cleaning Day to day cleaning fine

Nice kitchenette which made everything convenient.

The location was great. Easy to find and basically on the main highway. The motel was very basic.My only problem with the facility was that the bed was not the most comfortable. It was good value for the price we paid.

Very clean and quiet close to many amenities The staff very friendly.

Arrived early room wasnt ready so paid fornwhat had originally planned for 2 nights and went to attractions came back at 8 30pm and when entered room had a horrible smell. Bathroom had someone elses pubic hair in the tuband on the side of tub and wall, tried calling other hotels in aread but they were completely booked. I was travelling with my 12yr old and she was exhausted so decided to stay the night only and ask for refund for additional night had paid for. Bed was horrible and uncomfortable with springs poking out. A bus arrived full of people at 11pm right outside our door were very loud and wok my daughter up. By this point i was fed up. Went to manager and complained told what haplened and the pubic hair. Said i wanted a refund for the following night ans that i was leaving asap and she could keep $ for tonite. She wrote down in her book that i was to be refunded tomorrow morning becuz they were closed for the night. And i would be contacted at the number i left. No one called me the next day when i called i was told the manager had left at 10am. She hadnt even bothered to reach out to me. Left my name ans contact number again. Same thing the next day. She never returned my call. I called again and no one bothered to answer. I emailed as well qnd no one responded. I have today lodged a complaint with the better business bureau. I will never go back there and have warned everyone i know about the poor quality of business practices and refusing to refund my stay!

There was a centipede in our room. There were also flies, mosquitoes and moths

Room had unpleasant smell and beds were uncomfortable

Room was stale. Curtains (blinds) left peek spots.