2/10 – Mangelhaft
11. Jan. 2026
We left this accommodation early as it was not suitable for us due to hygiene issues.
The room showed several serious cleanliness and hygiene problems: visible signs of moisture and mould in the bathroom, stained textiles (including towels and curtains), a stained mattress, as well as lampshades and furnishings with clear moisture damage. In addition, there was a strong and unpleasant smell, likely caused by cleaning chemicals and/or dampness.
Unfortunately, we also experienced health reactions (severely irritated and reddened eyes, skin reactions and sleep problems), which led us to leave the accommodation earlier than planned.
The breakfast, which was booked and paid for separately, did not justify the high price (25 € per person): very basic selection, instant coffee, and overall poor value for money.
Upon departure, we raised and documented the issues. During this conversation, we were asked not to leave a negative review, which made us feel uncomfortable.
On a positive note, the staff was generally polite. However, the overall condition of the accommodation and the hygiene standards do not meet reasonable expectations in our view.
Philipp
Philipp, Aufenthalt von 7 Nächten
Von Hotels.com geprüfte Gästebewertung
