SpringHill Suites by Marriott Orange Beach

It was the space, location, and the smart TV for me. Just wanted a little relaxation before the holidays and a little shopping. It was the perfect location from Foley and the rooms were very spacious. The icing on the cake was the smart TV. I was able to log in with my Netflix account to watch a movie....

Beautiful place and beautiful rooms. Very clean and spacious. Outside pool and others areas were really lovely, too. Restaurant attached with bar was fantastic and made getting something you eat convenient. The was even live music there that was really good. We had such a good time. Beautiful view over the wharf!

Worst hotel I have ever been in. Our room toilet did not work. Our bathroom door in our room would not slide to close. Two lights in the bathroom would not work, so we had to shower in the dark. I had a pool view room (which I paid extra for), and my “pool View” was of two large piles of dirt and a parking lot. Breakfast was also terrible. Would never recommend staying here.

This property was in a great location near the Wharf, the staff we exceptional and Ellen/ Mama E was the best host ever. Will definitely book this hotel again.

Our anniversary stay was quite relaxing. The pool view from our balcony added greatly to our trip. The continental breakfast was a tremendous boost to the day. I just wish that the property would leave the coffee out all day.

When we arrived at 5:15pm- our room was not available. Check out is at 10am. We were given another option for a room but it was 2 queens bus a king. Then we took it and by the time we got our luggage it was no longer available. Then they gave us another room but quickly learned it had AC issues and was no longer available. They have as a 2 queen room, when we got to the room the bath tub was filled with water and close to overflowing with the shower curtains inside the water. We moved again to another room with all of our things. All seemed to be fine. At 2am I moved the pillows to go to bed and fresh red blood was on the pillowcase hardened and then traces of blood on the edges of the bed at the corner. Disgusted we got up, reported it and packed up all our belongings and moved to another room at 2:30am. We are now exhausted and have a 10 hour drive to Houston.

The hotel and staff were super friendly. It was super clean and organized. Everything worked properly in the room. My problem was with the charges. I had originally booked a 2 night stay online. The reason I booked this particular hotel was bc it said beach view. It gave me a confirmation number and all but said no funds would be charged until I arrived at the hotel. Once we arrived, we realized it was almost 13 miles from the beach. The guy checking me in proceeded to tell me that my card was only accepting $101 so I couldn’t pay bc they didn’t accept cash. When we left MS there was almost $800 in our account. We didn’t use the card anywhere along the 5hr drive. We used cash. The second thing he tells me is places like Expedia, hotels.com, etc. put stuff like that on the description to get you to book it bc you think you’re getting a deal but it’s cheaper to go straight through the hotel itself. So, he then said he’d be nice and accept cash for a 1 night stay. It was almost 3am so I agreed and paid him $202 cash. My bf’s mother then went and put $300 in our account in MS so we could book another one for the next night seeing as how we couldn’t stay at Springhill for 2. I have called hotels.com numerous times. I got disconnected 2 of the 7 times I called and only received a call back once. I still haven’t gotten a refund so we pretTy much paid almost $700 for one night in this hotel. VERY EXPENSIVE LESSON LEARNED. just wanted to share to warn so it doesn’t happen to anyone.

Very clean , friendly staff. It's close to restaurants.

Nice, clean, family oriented property. Close drive or walk to the beach and most area attractions