Portofino Hotel

Great stay. Hotel and staff were excellent. We will stay there again.

The bed could use flipping over or a memory foam topper. Seemed to have a dip. The hotel was fresh, fun and extremely restful and relaxed.

amazing they let us check In early afternoon finishing the trans catalina hotel.

We had a very good stay in Catalina at the Portofino. The location is excellent for walking throughout. The bed was a little uncomfortable as it had a lump in the middle.

We loved the Portofino Hotel. The location was centrally located across from the beach. The sun deck was a great place for a glass of wine at the end of the day. The staff was friendly and helpful. Our room was rather small and wasn't very comfortable for hanging out. However, with so many things to do around Catalina we weren't in there much.

My wife and I arrived at the hotel late with a sleeping baby in our arms. The front desk worker, after playing on his computer for over 10 minutes, said that we only had a reservation for two guests and that our baby was not allowed. We then immediately offered to place our baby with a nearby relative because we didn't want the drama he was presenting. He then insisted on calling his boss because the baby would create a fire hazard. WTF? It was the most ridiculous experience. All we wanted was to quickly check-in and go to sleep. The worker did call his boss after we again reminded him that the baby would not be sleeping at this hotel. After speaking with his boss he replied "so since the baby is a fire hazard you can pay us an additional $60 to let it stay." The entire situation was a poly to take money from us. Needless to say we were very upset. The worker then required me to initial 10 different lines while also signing that I agreed to the hotel rules all while holding a sleeping baby. As if I was purchasing a house... he was ridiculous and abusive. When entering the tiny hotel room the air conditioner was not turned on and the lights from the courtyard were so bright that we hardly got any sleep. I will not be returning.

This was a clean, conveniently located hotel. Lots of eating places and places to shop was within walking distance. Nice breakfast. The staff was very polite and helpful. It is an older hotel that had many steps and no elevator. Had a cozy feeling with outside seating area. Would stay there again.

It's an older property (as are most hotels in Avalon) but they do a very good job with what they have. The room was pretty basic but had a large modern TV and the king size bed was very comfortable Good WiFi.The location is great, just on the edge of the commercial area of Crescent Ave. Staff is very friendly and helpful. Rooftop deck with harbor view is a plus. Continental breakfast is basic in a small serving area, a few kinds of pastries, yogurt, fruit, cereal - it's enough. Wish they had coffee all day.

The staff was wonderful and friendly. We felt comfortable being there. We will return. Thank you for being courteous and welcoming.

it was wonderful, on our checkout day they let us store our bags and use their beach towels and chairs the entire day as our boat didn't leave until 8:00 ... very nice people