2/10 – Mangelhaft
1. September 2024
The picture doesn't properly represent the property. It was extremely dirty, with dust and hair everywhere. The walls are dusty, and the bathroom tiles are damaged and have a musty smell.
The water doesn't drain in the shower, and when we asked the hotel receptionist to address it, he did a poor job. We couldn't find another place, so we were stuck spending the night here.
The flat is located above an Indian restaurant, and the entire place smells like old, dirty oil. I have children with asthma, and I didn't expect this from a place in Switzerland!
The receptionist said he can't refund us because he has our card information, and even if we don't stay, he will still charge my card.
This is a scam! I hope the owner starts conducting business fairly because this feels like a trap.
Loganathan
Loganathan, Aufenthalt von 1 Nacht
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