No one with the building's management was actually present when I arrived on the afternoon of Tuesday 30 November 2021 at 2 p.m. to check in, and on the four occasions that I dialed the phone number listed for the property the call went into the person's voicemail in each instance. When one of the guests came down the stairs on her way out some 25 minutes after my arrival. I explained my predicament and the guest managed to get through on that number, which belongs to the owner of the property, a woman named Alejandra. The owner said no rooms were available for that night, but she could accommodate me as from the following day, 1 December. I made alternative arrangements for my accommodation that afternoon and will NEVER make a booking at the Alexandria Real building in Cali in future.