8/10 – Sehr gut
17. November 2024
Overall good stay but with 'disturbing' finale
The property is very nice, overall it was a pleasant stay, front desk associates were friendly and helpful. The suite was clean, the bed was comfortable, the kitchenette and bathroom facilities were good. There were some strange clicking noises from either the kitchen, refrigerator, plumbing. However, the last morning there was an issue. In spite of the "do not disturb" magnet placed properly and that was there for the whole stay, upon departure day with an 11am checkout, and I'm trying to get as much sleep as I can, the housekeeping decided to not only knock on the door, but then try to enter the room, although the doorstop prevented that. And then AGAIN at 10:30am, with the Do Not Disturb sign still on, the housekeeping man knocked on the door. I happened to be near the door, so I answered it, and I pointed to the sign saying "it's 11am check out, isn't it?" He mumbled something and just turned away. When I left before 11 AM and saw him in the hallway, I made sure to say "Hey man, I'm all done in 309, thanks" and he just ignored me. An unfortunate negative end that up to that point had been a very great stay.
eric
eric, Geschäftsreise (2 Nächte)
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