I can't even tell what the decorator was thinking in this place. It's like the artist formerly known as Prince meets the 60s, but not in a good way. Given the price tag of the room it's obvious they are price gouging because of Hurricane Helene. On top of this, the coffee tasted like hot water and according to my husband, the breakfast options were horrible, so he didn't even bother to bring anything back to me in the room. During our stay none of the keys to any of the rooms were working so you had to go to the front desk and get an escort to your room so you could get in. This was obviously very annoying. But it also emphasizes the need to have congenial and friendly front desk staff so that any problems guests may have can be smoothed over. At our checkout when I asked if we could get a discount because of none of the keys ever working, the front desk lady said that she didn't think we could because it wasn't just us. Oh, okay. So as long as you give terrible service to EVERYONE that's acceptable.