6/10
Excellent location with a beautiful view of the ocean. However, dealing with parking registration and a myriad of instructions made it less inviting. For example,
guests were asked to strip the bed and wash the towels and take out the trash before leaving. There was no obvious place to dispose of the trash. There were instructions to call immediately if there weren’t seven bands to get into the pool and beach area. There were not seven bands, and the instructions were not something you would immediately read. In addition when you needed assistance, there were wait times of over 10 minutes. It didn’t seem like customer service and comfort was a high priority… There were way too many emails before during and after check-in giving visitors more instructions. Vacationers often don’t make reading email a priority.
Craig
Vacanza in famiglia di 4 notti