Arrived at 14:10 and my room was not ready due to a few late check-outs. Room was arranged quickly but only had 1 towel and 2 pillows. Wifi was on and off but no communication was made. At some point wifi, TV and phone were not working. Room has no booklet to show important numbers, had to go to reception every time
I needed something. Wanted to order room service but was told to go to restaurant to order then ask them to bring it to my room- room service means being serviced from room. At 6:30 on Tuesday morning, 4th July there was a false smoke alarm, went downstairs only to realise it was a mistake, no communication nor apology. Ordered the fillet at the restaurant and it was extremely salty; also took forever to arrive. I think the hotel is just a pretty face and doesn’t deliver on the basics.