2/10 – Mangelhaft
14. Januar 2025
Bed bugs, Noise and zero comfort
Stayed at the BW due to its location for the bills game and the last time I will ever stay at a BW.
During check in my father landed into Buffalo before I did, I gave him my confirmation number and told him to check in so he can get settled. The front desk clerk on Friday 1/10/25 told my father there was an early check in fee of $25 cash only to avoid tax. My father paid the $25 and witnessed the money get pocketed.
The room-
Very uncomfortable beds where I can feel the base board under the mattress.
The hotel staff allowed children to run up and down the halls screaming stomping and banging on doors. This lasted from about 8pm-2am. The doors are so thin you can hear every person walk by and their voice as clear as if they were in the room with you.
Last but not least, I woke up with bites all over from head to toe, literally, bites on my neck hands back stomach legs arms and toes. We found bed bugs in our bed the last night of our stay possibly from when they switched our sheets.
Worst experience ever.
Troy
Troy, Familienurlaub (3 Nächte)
Von Hotels.com geprüfte Gästebewertung
