4/10 â Ziemlich gut
13. Juli 2025
desk staff was totally unable to get me checked in. I arrived at 2;50pm and was told only upstairs rooms available and no elevator. I am 80 years old. I was told downstairs room would be available in 20 minutes so I said I will wait but I have a 4pm dinner engagement. At 320 housekeeping women told the desk a room was available and they asked for my ID credit card etc. Desk clerk couldnt find the room in the computer then called the housekeeper on the phone to ask why. Then I was told it would be 20 minutes again. At 5 min to three I approached the desk and asked what the is status and the girl acted like she had forgotten me. She tried to call HKP with her radio but no answer then tried to call on the phone no answer. I finally told them I couldn't wait as I had to go my dinner engagement was all the way across town. Got checked in at 6pm but I would never go near that place again.
james
james, Aufenthalt von 1 Nacht
Von Hotels.com geprĂŒfte GĂ€stebewertung
