Graduate Madison

It was perfect location and good basic hotel for college campus, reasonably priced. The staff was very helpful and prompt. Disappointed that there was no on site food or beverage except free coffee in the lobby and vending machine. But understand with covid and I was not too disappointed since was only there overnight to drop my daughter for her spring semester.

We checked in late and left shortly before check out. Both front desk staff we spoke with were amazing, kind, and really quick checking us in and out. I love the key cards (they're student IDs for big name folks who graduated locallly). We had an ADA room which was a game changer for me as I have a mobility and pain disorder. They didn't even bat an eye at my SD which is such a relief. I'm so used to being hassled about him, but they were polite and professional and respectful and acknowledged him only to say he was huge (he is, and it can be a surprise for many). I seriously appreciated that more than I can express. Everything was clean and neat and inviting. Definitely appreciate the effort that clearly went in to keeping staff and guests safe and healthy, especially in a pandemic. The bed was comfy. The shower stayed warm. They were more than willing to accommodate requests and answer questions, and they were so helpful making sure I was good to go. Very LGBT+ and disability friendly. Thank you! 10/10, will definitely be back!

Overall, the hotel was pretty good. The service was phenomenal. The only real issue we had was that the refrigerator took a very long time to get cold, so the leftovers we had from our takeout dinner were not salvageable the next morning. The location was second to none and the room was very clean and comfortable.

Beautiful hotel, great room, very clean and very friendly check in. A+

Staff was excellent and the rooms were in very clean condition

Cool clean fast nice. Would def do it again or recommend to a friend

The decor was really refreshing and new to see in a hotel. Too bad it’s the pandemic and the hotel restaurants were closed but they made our stay as comfortable as possible. Our room was immaculately cleaned and had such a nice corner view. The hotel is perfectly located in the center of downtown Madison with a short walk to the capital. Highly recommend to anyone wanting to stay close to restaurants and shops!

We were offered an upgrade to King Sz bed for a small additional cost and she gave us the lake view room. She was super friendly and we found out she’s a student from the Twin Ports which is where we live.

Location but, no parking nearby. I'll go back and the price of the room was worth it.