GuestHouse Eugene Springfield

This place was absolutely disgusting! They advertise as a non smoking hotel, however when we walked to the door to enter the hallway of rooms there were groups of people smoking both cigarettes and marijuana. As you enter the door there was piles and piles of garbage everywhere including many boxes of empty beer bottles. As we walked to our hotel room down the hall, there was garbage all over in the hall. My dad tried to take a shower and when he went to engage the shower part it fell off. The 30 seconds he had the water on, it would not drain (see picture). The whole hotel wreaked of cigarette smoke. The front desk staff was not accommodating as they vehemently denied all of these claims and would not even communicate with me on my concerns. My dad was so disgusted, we ended up only being checked in for 2 hours, with maybe 10 min of being in the room. To say we were disappointed was an understatement. Not to mention the price of the room was unreasonable for the conditions of the hotel. We felt unsafe and were fearful of leaving our cars in the parking lot with the group of people hanging around the place. Any other hotel would be better to stay at then this one.

The room was soooo old and underkept. The furniture was from the 80's and was all banged up and looked filthy even if it was clean. The padded chairs had stains on them. Our bedding had HAIRS all over it. Long hairs, short hairs. Pretty sure there were blood stains on the carpet. Wouldn't dare go barefoot on it.

This place has pictures that do not represent it. It is run down, dirty and smells bad. The exterior doors are not secure and the place is very loud all night. Would not recommend.

This motel was so gross. Stains on everything in the room the chairs, the floor,. I didn’t want to touch anything. This room was so gross we left after 5 minutes and slept in my car at the next rest stop. I feel cheated I couldn’t get my money back.

Room was quite dirty upon arrival, but I made it work and cleaned it up before my boys and I got settled in. I'm extremely blessed we got this room and have been allowed to stay as long as we have been.

Room was very dirty cigarette ashes were in the bathroom shower. When we walked in the shade from the lamp was on the floor and the sheets/bed were dirty . Door keys deactivated every time we left the room. Will never stay here again !!

I had no hot water. Front desk said they’d get maintenance on it. Never heard another word. Next morning still no high water....missed church because I couldn’t shower. The heater also wasn’t working. Cold night. Next morning front desk let me shower in another room....but still wanted me out by 11:30-12.

They are under a big remodel and had several things that needed attention. Once in my room though - everything was well done, clean, and very comfortable. I also heard no noise from other TV's or other people in the halls or outside.

Staff has been polite and helpful. The rooms were as clean as could be expected for the price but the services book in one of them was moldy and some basic items were missing (i.e. the toilet paper holder)