Check in was fine. The room was older and in need of renovations. I asked the front desk about room service and was told there isn’t any, but “ the waiters in the restaurant might bring food to me in my room if they have time - go ask them”. The tap in the tub was running when I got there and I was unable to turn it off. I wanted to take a shower and had to reef on the tap to turn it on, but was then unable to adjust the temperature from scalding hot or to turn the tap off at all. I tried calling the front desk for them to send someone to my room, but was unable to get through. I went downstairs to tell them and ask for another room. I wasn’t moved but they sent maintenance to my room.
The maintenance person was able to turn down the flow of water, but not entirely off. He said if it was too loud for me, I should just close the bathroom door. Clearly the cartridge in the tap needed to be fixed and in my opinion I should have been moved to another room like I originally asked. I was very tired from travelling that day and didn’t have the energy to push it further, so I listened to running water all night.
It was a very disappointing experience and I would never stay there again and I warn anyone who is considering it to choose a different hotel.