The food was exceptional, rooms were immaculately clean, the staff incredibly accommodating, and the scenic views breathtaking. This hotel with all it has to offer has restored our faith in five-star quality and what it means to go above and beyond in terms of caliber.
Our little girl didn’t want to leave! Carlos, Mariano and the Kids Club staff provided more entertainment and days filled with activities and fun than we had anticipated. There was never a shortage of things to do and something for everyone, even those who like myself care to have a break with just a good book and cocktail in hand.
The people here always greeted you with a smile and would go out of their way to make sure you were enjoying yourselves in the most genuine of ways. The concierge service were very attentive and made sure your meals were all planned in advance so you weren’t ever waiting for a table.
We don’t come across a hotel we’d visit twice often. It’s actually a rarity for us, but we’d definitely make an exception for Grand Velas.