Don’t stay here and don’t prepay through EXPEDIA, unless you want to bring your own bleach and bug spray and have no concerns about your personal safety
When I went to check in, someone was checking out and crying about cockroaches (not Palmetto bugs) and explained she had to buy bleach and bug spray because the infestation was so bad. I asked to see the room which I had prepaid, before paying deposit/ resort fee - they refused to let me see the room. They went ahead and actually charged my card $100 deposit explicitly without my consent. The properties themselves are crumbling at the foundations and have unsafe sidewalks. The photos for the suite I reserved had text explaining there would be ocean views and a balcony, but somehow between Expedia and the hotel, this is false and misleading- they told me in person that my reservation had no balcony or view but was instead in a stagnant, crumbling courtyard. They wouldn’t show me the room before I completed check in, were exceptionally rude about the request after we both literally heard the same discussion about infestations. They refused to refund my prepayment and blamed EXPEDIA. I had to eat that cost and pay to stay somewhere else. other people checking in and hanging around the property were clearly on drugs. One returning (?) customer reminded them to not forget her plunger, so it sounds like there are plumbing issues
Save yourself the hassle and for $20 more per night, go to a real hotel up the street