6/10 – Gut
19. Oktober 2024
Nice but would stay somewhere else next time
This is a beautiful property with convenient access to downtown and in a safe location. The villa we stayed in was spacious and well decorated with thoughtful amenities. However, the floor was filthy and covered in hair balls/old food crumbs (even in main areas that are easy to vacuum) and it appeared the unit had not been swept or vacuumed at all. The second shower drain did not function, meaning water filled the tub when showering. The jacuzzi outside had not been cleaned and was not ready to use upon arrival. We spoke to the property manager upon checking out about the cleanliness of the unit and were disappointed that he did not offer any remedy/comp other than “sorry we’ll clean it better next time”, especially given the price of the unit. Also, a train or other type of trolley goes right by the villa at night and shakes the unit/makes noise. It only lasts a few seconds but happens regularly enough that it kept us awake.
Savanna
Savanna, Familienurlaub (1 Nacht)
Von Hotels.com geprüfte Gästebewertung
