4/10 – Ziemlich gut
8. Februar 2025
Decent stay for the nice, unkind staff
We were coming in late. A lady called and let me know that they closed at :10 but left us keys in a box. we were able to check in late and fill out the paperwork in the morning which was very nice. My husband was checking in which was close to 10:00 a.m. say that the checkout time was 10:00 a.m. We thought we had till 11:00. The lady then called us at 10 :07 a.m. And told us if we were not out by 10:15 we would be charged. She was not kind about it And could have reminded my husband when he was there. 5 minutes earlier. We had to shove all of our stuff into a bag and get out in 8 minutes with two little kids. My husband apologized and said he thought checkout was 11. :00. The lady just said no to him.
The picture is really deceiving of the view. It shows the door opening on to sand to the beach. And it is a tall hotel building where all the rooms do face the ocean over a pool. The view is good but not what is shown in the picture. Also the bathtub leaked and the TV did not work. Overall, it fit our needs for the night and we appreciate that. Our bedding was cleaned which we appreciate but kindness is a very important. The girl I talk to at night was very nice but the girl in the morning, Emily, was not kind and we will not be back.
Verifizierter Reisender
Familienurlaub (1 Nacht)
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